At Guest Player Connect, we understand that life can be unpredictable, and sometimes plans change. Whether it’s due to unforeseen circumstances, scheduling conflicts, or other personal reasons, we recognize that you may need to reconsider your commitment to a tournament after registering your child. While we strive to be as accommodating as possible, we also have to ensure the integrity of our teams and tournaments. Below is our detailed refund policy to help you understand how we handle cancellations and refunds.

Our Commitment Policy

When you sign your child up for a tournament, we consider it a commitment not just to the event but also to the other players and coaches who rely on a full roster to compete effectively. The success of our program depends on every player fulfilling their commitment, ensuring that teams are complete, balanced, and ready to play.

Worry-Free Sign Up Guarantee

We understand that uncertainty about whether a team will be fully formed can cause worry. That’s why we offer our Worry-Free Sign Up Guarantee. If a team isn’t filled, don’t worry—we’ll do our best to place your player on another team that matches their age group. If that’s not possible, you’ll receive a full credit to use toward a future tournament. Our goal is to ensure your player still has the opportunity to compete and develop their skills, even if the original team doesn’t materialize.

Refund Policy

If you wish to withdraw from a team, we offer a tiered refund system based on the timing of the withdrawl request: